Contact Us

Wholesale Enquiries

Are you interested in stocking innovative natural skincare that delivers what it promises? Then we would love to hear from you. More than just a supplier at Cosima Skincare we like to build partnerships with our customers.
Cosima Skincare can offer you,

If you would like to find out more send your enquiries to info@cosimaskin.com or call 07 3800 3909

Postal Address
Cosima Skincare
Browns Plains BC
PO Box 550
Browns Plains QLD 4118
Telephone
(07) 3800 3909
Fax
(07) 3800 3909
 

SHIPPING INFORMATION

SHIPPING WITHIN AUSTRALIA

All orders are dispatched the within 1-3 business days. Please note, during sale periods or peak times there may be some delays. Please check with your local post office if you experience problems during shipping.

Once an order is shipped Cosima Skincare Pty Ltd cannot be held liable for shipping delays, lost or stolen parcels.

INTERNATIONAL SHIPPING

• Delivery between 12-28 business days, up to 6 weeks (shipping may take longer to some countries, so please be patient).

• All orders are dispatched within 1-3 business days. Please note, during sale periods or peak times there may be some delays.

• This service is NOT trackable.

• Please do not contact us about your order unless it has been more than 28 business days since your order was placed.

• Signature may required on delivery. If you are not at home at the time of delivery the package may be delivered to your local post office and card/slip will be left with pickup details. You will need identification to collect.

• Please check with your local post office if you experience problems during shipping.

Once an order is shipped Cosima Skincare Pty Ltd cannot be held liable for shipping delays, lost or stolen parcels.

HOW FAST WILL YOUR ORDER BE PROCESSED?

To ensure orders are processed quickly we are not able to make any amendments after you place your order, including changing the billing/shipping address, remove/add items to your order or cancel your order.

WHERE DOES COSIMA SKINCARE SHIP TO?

We ship WORLDWIDE. If your country is not listed at the checkout, please email us so we can look into adding your country to the list.

CUSTOMS/IMPORT TAXES FOR INTERNATIONAL CUSTOMERS:

All international customers are responsible for the customs rates and Duty’s  within their own country. Cosima Skincare will declare FULL $ value paid on international shipments and must include an invoice for customs should they require it. Unfortunately Cosima Skincare CAN NOT put a lower value on the parcel.

IT IS EXTREMELY IMPORTANT THAT ALL CUSTOMERS HAVE THE CORRECT DELIVERY ADDRESS LINKED TO PAYPAL. ALL ORDERS ARE DESPATCHED TO THE DELIVERY ADDRESS THAT COMES WITH THE PAYPAL PAYMENT NOTIFICATION. IF THIS DELIVERY ADDRESS INFORMATION IS INCORRECT OR OUT OF DATE, THEN YOUR PARCEL WILL BE SENT TO THE WRONG ADDRESS AND CANNOT BE RECOVERED!

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Wholesale enquiries - Are you interested in stocking innovative natural skincare that delivers what it promises?